Articles

 "Access Denied" on uploading files

If you get an error message saying "Access Denied - File may not exist or there is a permission...

 Can Anonymous FTP users move outside of the FTP directory?

No. Anonymous FTP users are restricted to your "ftp" directory located in the root of your...

 Can I use my domain name or must I use my IP address as the hostname for FTP?

Using your IP address (162.42.xxx.xxx) is the preferred entry for your hostname, but...

 Can anonymous FTP users upload files to my account?

No, this is not allowed, by default. You, the client, do not want to be responsible for content...

 Connecting to my account via WS_FTP

How do I connect to my account via WS_FTP? Open your WS_FTP application. Create a new profile....

 Does the Acceptable Use Policy apply to materials on my Anonymous FTP site?

The Acceptable Uses Policy applies to not only content on your website, but any contents...

 FTP Basics

FTP is a good way to get your content from your computer to your website. This is a general guide...

 FTP Upload times out on large file uploads

Q: When I upload larger files to my site, the FTP times out and the file doesn't complete the...

 How do I FTP to a sub domain?

If you are attempting to FTP files to your site and wish to FTP directly to a subdomain rather...

 I'm getting slow FTP transfer speeds

To resolve this issue please check in your FTP software for an option called "Passive FTP" - the...

 Is my FTP activity logged?

Yes, all FTP activity is monitored and recorded in our system logs. These logs generally remain...

 Is there a limit on the amount of files you can have in a folder?

There's no SIZE limit on the files, you can have as large a directory as you want, and...

 Where do I upload all of the files pertaining to my website?

You need to upload files pertaining to your website to your public_html/ directory inside the...